Privacy Policy

 

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE BY ENTERING THIS WEBSITE THE USER (“YOU, “YOUR”) ACCEPT WITHOUT LIMITATION OR QUALIFICATION THE PRIVACY POLICY SET OUT BELOW. IF YOU DO NOT AGREE TO BE BOUND BY THESE POLICIES OF USE YOU MAY NOT USE THE WEBSITE.

About us

This privacy policy applies to any personal information which you give to us (“personal data”) via the Environmental Services Design website located at www.http://environmentalservicesdesign.co.uk. Environmental Services Design (“we”, “us”, “ESD”) takes the privacy of all its customers and website users (“you”) very seriously and takes care with customer and user personal data. This privacy policy explains what information we collect about you, how we propose to use it and what steps we take to ensure that it is kept secure. By using this website and entering your personal data you consent to us collecting and using your personal data in accordance with this privacy policy.

What information do we collect?

When using the site you will encounter areas such as contact us and newsletter sign-up forms. In order to use these services you may be asked to enter personal data such as your name, address, e-mail address and telephone number. We may also collect personal data about you from telephone conversations, e-mails and written and verbal communications. We may supplement the personal data that you provide with information that we receive from third parties. Such personal data will only be used for the purposes stated in this privacy policy.

How we use your personal data

Any personal data relating to you that we collect will be used and recorded by us in accordance with current data protection legislation and this privacy policy. We will use your personal data mainly for record keeping purposes and in order to provide our services and products to you. This may involve us sending you information about us, our affiliates and associated companies and organisations including but not limited to promotional and/or marketing material about our products, services and offerings. We may also create an individual profile for you so that we can inform you of services, products, events or special information that may be of interest to you. We may use your personal data to analyse customer/user behaviour and characteristics in order to measure interest in, and use of, the various areas of the site with a view to improving and/or altering the site. We may provide only aggregated (and therefore anonymous) data to third parties for this purpose (if applicable).

Links

When using the site you will find links to third party websites. For example, there are links to the Twitter, Facebook and LinkedIn websites for the purpose of social media interaction. Such third parties may require you to input personal data in order to use their services. Customers and users should be aware that we are not responsible for the actions, data policies or procedures related to or the content of such third party websites. We recommend that you check the privacy and security policy and procedures of every other site you visit.

Use of your information outside the European Economic Area

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for one of our suppliers. Such staff may be engaged in the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

What to do if you do not wish to receive marketing information

You have the right to prevent marketing information being sent direct to you. If you prefer not to receive marketing information from us [or any other organisation to which we may disclose your personal data], you can opt out of further marketing by writing to us by mail or e-mail. Please note, however, that if you do opt out we [and/or they] will be unable to keep you informed of new services, products, events or special information that may interest you.

Cookies

In common with many other website operators, we may use standard technology called “cookies” on this site. “Cookies” are small text files a website can use to recognise repeat users and to allow us to observe behaviour and compile aggregate data in order to improve the site and to target its marketing efforts. Our cookies enable us to identify you and to store information about the services and information you select between visits. Cookies do not attach to your system nor damage your files. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored. However, if you do turn cookies off this will limit the service that we are able to provide you with.

Security

Whilst we will ensure that security measures are put in place to protect the personal data you provide, you should remember that concerns still exist in relation to the general security of the internet and by using this site you accept that we will not be held responsible in the event of a breach of security unless this is due to our negligence or wilful default.

Changes to privacy policy

We reserve the right to change our privacy (and security policies) at any time. Accordingly we recommend that you check this page periodically in order to review our current policies.

Updating and correcting information

You may correct your personal data by contacting us here. Further, upon your request, we will use commercially reasonable efforts to delete your personal data from our database. However, it may be impossible to delete your entry without retaining some residual information because of backups and records of deletions.

Your rights to access your personal information

You have a right to receive a copy of the personal data that we hold about you. We may charge a small fee towards the cost of administering any request you make. The current fee is £10.

Contact us

If you would like any further information or have any comments about our privacy policy or any other aspect of our website or service, please contact us.